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FAQ

doctor-imgWhy choose SQUAN?

Our customers always come first. That’s why our mission is to deliver creative solutions that incorporate our customer’s needs and vision. Our plan is simple: Exceed your expectations, always.

Unlike other service providers, we can readily be reached with one phone call. It’s that simple. We’re also local, which means we can provide support immediately. After all, SQUAN is known for working relentlessly for our customers and asking the most important question: What else can we do for you?


What are your capabilities?

SQUAN performs a variety of services utilizing many different wireless technologies including Macros, In-Building DAS, Small Cell and Wi-Fi. SQUAN also provides troubleshooting and repair service and is available 24 hours a day, 365 days a year.
It is no secret that our company is on the short list of the major carriers; our reliability and expertise are second to none in telecommunications. We make wireless work.

SQUAN has completed over 25,000 projects since its inception in 2006. Providing the highest level of professionalism and expertise in project management, consulting, site acquisition, site modifications and installation of wireless sites has allowed this number to continuously grow on a weekly basis.

Our client list includes wireless carriers, tower companies, neutral host providers, commercial landlords, government agencies, universities, health care institutions and other organizations seeking increased coverage and capacity. SQUAN provides the resources these companies need to achieve their goals and objectives.


What about wireless upgrades?

Our DAS/Small Cell networks provide increased capacity, security and coverage.

SQUAN helps wireless carriers expand their coverage and deepen data capacity – even in today’s most unreliable environments. We offer you a comprehensive experience from RF design, integration, commissioning, testing, optimization and maintenance.

Project managers and experienced level 3 iBwave engineers will design an optimized network customized to your facility’s needs, while incorporating your current + future plans. A multi-disciplinary team will provide full-service marketing and management of carrier connections, system construction and ongoing network maintenance.  Focus on what makes you thrive, not wireless signals.

How will you benefit from DAS/Small Cells?

  • Ubiquitous, high quality building coverage which means no dead zones
  • Optimal data capacity to handle state-of-the-art technologies
  • Opportunity to generate revenue

We make wireless work.


What can I expect from SQUAN?

In addition to:

  • Staff of 50 OSHA-certified technicians
  • Union and Non-Union workforce
  • Experienced Level 3 ibWave design engineers
  • Strict employee and public safety adherence
  • 24/7/365 Emergency repair and maintenance services
  • Fastest response time in the industry – test our speed!

SQUAN specializes in Macros, Fiber Backhaul, DAS and Small Cell site development for telecommunications carriers, tower companies, neutral host providers, commercial landlords, government entities, universities, healthcare institutions and other organizations seeking increased coverage and capacity. Sound like you? Our portfolio of 25,000+ projects speaks for itself and represents SQUAN’s dedication to excellence.


Do you install towers?

SQUAN provides temporary and semi-permanent tower solutions for carriers, communities and municipalities. These towers are an efficient, non-invasive and cost-effective way to provide coverage during emergencies, without disturbing soils and sensitive ecological land.

Deploying one of SQUAN’s portable towers, which range from 80’ to 150’, can immediately generate revenue while a permanent site is constructed. SQUAN can build portable towers within a few days and install them anywhere to provide immediate wireless coverage.

SQUAN provides flexible leasing and rental solutions for your organization’s interim, long-term and/or emergency needs. We can install a customized solution whenever and wherever it is needed, from less extensive but critical needs such as tower deployment, to large-scale installations including antennas, base stations, telco, grounding and electric.


Is Safety important to SQUAN?

The workplace can be challenging. SQUAN has strong safety programs that enforce best practices and efficiencies to help us navigate in an ever-changing workplace.

Innovative awareness programs such as SQUAN’s “How Many Reasons Do You Have To Be Safe Today?” address the need for safety every minute of every day from every employee. Safety newsletters, bulletins, and employee and subcontractor recognition support our Safety program .

During the pre-construction phase of all projects, SQUAN personnel review sites for issues that may impact employee, public or environmental safety. If needed, a Site-Specific Safety Plan is developed to address any hazards that may exist.


What is your Safety record?

In the past eight years, SQUAN has not experienced a single job-related accident.

Impressed?  We aren’t! SQUAN takes pride in our safety record and continues to improve upon safety by implementing awareness programs for employees and subcontractors, increase site safety audits and expand training.   We have a Safety Committee that focuses on:

  • Job Safety Analysis- recognize and resolve potential safety hazards
  • Accident Investigation – identify root causes of accidents
  • Safety Audits – developing audit tools to identify safety concerns
  • OSHA Compliance – conducting ongoing 10 + 30 hour training
  • Safety Orientations – building effective safety orientations for personnel
  • Job Specific Safety Training – customized programs as needed

Safety is not a buzzword at SQUAN; it is an attitude and a practice reinforced every single day.